DELIVERY
Orders are shipped via DHL and InPost courier companies. Shipping is typically within 2-3 business days of receipt of payment. Delivery time is up to 2 business days within Poland and up to 5 business days within the European Union, from the date of shipment.
RETURNS
The customer has the right to return the purchased goods without giving a reason within 14 calendar days from the date of receipt of the shipment.
The store reserves the right to refuse to accept a return if:
- the goods were returned after the statutory deadline,
-the product shows signs of use or has been damaged.
Refunds will be made no later than 14 days from the date the Store receives the returned shipment. The refund will be made using the same payment method used when placing the order.
For orders paid upon delivery (cash on delivery), the refund will be made to the bank account number indicated in the return form (applies to domestic shipments only).
We do not accept parcels returned cash on delivery.
RETURNS ADDRESS:
ELTERO ATELIER
WARSAW